In this section you will find all the useful information to submit your orders!If you don’t find the right answer to your doubts, please contact us to this email address
info@scrapbookiando.com .

How to order

Firsty you have to register your personal information in order to create a new account , cliclk on the button “new customer” in the shop section and insert all the info required , chose a login and a password for future access. In the section “shop” you will can chose many producst that will be inserted automatically in your shopping cart. The products bought will appear in the right side of the page and there you will can change quantity or remove the items.You will can see also the total of your order. Once you will complete the order we will send to you an email with shipping cost details. In the case of products out of stock you can click on the button “notify me” in this way you’ll receive an email when the product will be in the shop again. For international order we accept payments by paypal or electronical transfer. When we’ll receive your order we will send to you a confirm by email.If you will not receive this confirm contact us to the email address
info@scrapbookiando.com
You will can submit the order also by email to this email address
shop@scrapbookiando.com
There isn’t a mininum order. The prices have Italian tax included.

Shipment
We ship the merchandise from monday to friday.
The order will be shipped when we’ll receive the payment.
You can send an email to confirm the payment to the email address
confermapagamenti@scrapbookiando.com

We provide our customers with a variety of delivery costs, that depend on the destination area, the shipping type and eventually on the package weight.

We will not ship packages in the following periods:
  • 01 AUGUST - 31 AUGUST
  • 22 DECEMBER - 03 GENNUARY

These dates can be changed and we will receive the orders that will be shipped in a chronological way.
We use to ship packages by express courier , the delivery could be made in one week.
For the shipment cost we will contact you.

Payment
For international orders we accept payments by :
  • paypal (www.paypal.com): a very secure way to pay using your email address.

The following credit cards will be accepted:
  • visa
  • mastercard
  • deliver
  • american express

your personal data and the email address will be inserted During the payment operation every time that will be carried out a transaction with this system.
It will come, moreover, registered IP address of the computer or the device connected to the account paypal, in order to guarantee the maximum security and to avoid not authorized persons.

NB: the payment through paypal has an additional cost of the 3,4% that will be added to the total order together to the cost operation of 0.60 cent/euro.
  • Electronical transfer: international transfers work in 5 days, so the order will be shipped after the payment confirm from our bank.

Loredana e Simona.